About us

ITSM CENTER d.o.o. is a company from Slovenia, focusing on IT Service Management (ITSM), Project Management, Information Security Management and Digital transformation to ensure our clients reach their strategic goals in effective and efficient manner.

Company Brochure

Digital Transformation

Time to start your Digital Transformation is NOW!

No matter where you are in your digital journey, we can help you achieve digital excellence - much before your competition does! With the consumerization of IT becoming a global phenomenon, an integrated consumer focused strategy is indispensible to effectively monetize demand, create brand awareness and drive multi-channel business model. At the same time organizations need to be agile and flexible to be able to go to the market quickly, drive efficiency and respond immediately to new opportunities and changing customer demands.

Digital Transformation starts now
Our methodology (DTLM)

Our Digital Transformation Consulting methodology enables a structured approach for digital technology adoption and optimal transformation of the business to achieve Digital Transformation with a clear roadmap and a joint vision. Our consulting engagements typically span anywhere between a week of orientation process to eight weeks of creating Digital Transformation blueprints and strategy.

Based on our experience there is no one simple way or methodology that would suit every organisation, that is why we usually combine many different methodologies like Agile SCRUM, DevOPS combined with many other traditional ones, creating an unique hybrid methodology for each of the organisations we work for.

We don’t just help you build software. We help you deliver that holistic experience to your customers helping you drive your innovations to the market faster. Digital Transformation is about influencing Customer Experience, Business Innovation & Business Efficiency powered by Disruptive Technologies and Processes. Digital Transformation (DT) journey can get extremely complex as DT could mean a lot of things with varied objectives, complexities and covering vast area of the enterprise. Our objective is to simplify the digital transformation initiatives for businesses.

Digital transformation is a journey with multiple connected intermediary goals, in the end, striving towards continuous optimization across processes, divisions and the business ecosystem of a hyper-connected age where building the right bridges (between front end and back office, data from ‘things’ and decisions, people, teams, technologies, various players in ecosystems etc.) in function of that journey is key to succeed.

User Experience (UX)


Easily deliver intuitive, responsive user experiences for any IT and business role, including IT self-service for employees, dashboards for management and staff, and apps for everyone, all using drag-and-drop capabilities with ready-to-use templates.


Service Apps technology automatically scales any portal, app, or dashboard you build using built-in desktop, phone, or tablet functions, regardless of the manufacturer and OS used.


Our adaptable and smart interface includes the ability to integrate portals, dashboards, and 3rd party apps allowing you to deliver a user experience that provides access to all things important for your IT staff.

Privacy policy

ITSM CENTER d.o.o. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with GDPR and all internal privay policies.

Intelectual property rights

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl Logo is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Keep in touch

Ljubljanska cesta 12F, 1236 Trzin, Slovenia

Email:, Phone: +386 1 2425 866

Working hours: 8:00 - 17:00 CET

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